- Departments
- Administrative Services
- Educational Services
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- 2026-2027 Payroll Schedule
- Frontline Absence Management Login
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- Employee Portal
- Employment Opportunities
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- Keenen Safe Schools Login
- Payroll, Benefits & Union Contracts
- Salary Schedules
- Subsitute Teaching Information and Resources
- WUSD Fall Protection Program
Technology
IT Help desk
IT Help desk![]()
IT Help desk
We're here to help! Click the button below to submit a request to the Technology Team:
Staff
Parents
How-To's
Submit an Incident IQ Ticket
- Go to Incident IQ and sign in with Google.
- Click New Ticket in the top-left corner.
- Select your category (Hardware, Software, Account, Network).
- Add a short description, specify your room/location, and submit.
Chromebook Quick Troubleshooting
- Won't Turn On: Hold Refresh (circular arrow) + tap Power while holding refresh until "ChromeOS" appears on screen.
- Device being slow: Locate the power button at the bottom right and select Restart.
- Physical Damage: Visit the office/tech trailer or contact a teacher to check out a temporary loaner.
PaperCut Printing & Release
- Send your document to the SecurePrint on WUSDADMIN print queue.
- Walk up to a staff copier and enter your PIN.
- Select Print Release, choose your jobs, and press Print.
- Tap Log Out when finished.
Sending a Fax (XM Cloud Fax)
- Open a new email draft from your district Google account.
- In the To field, enter the recipient's 10-digit fax number followed by
@xmedius.com(e.g.,5551234576@xmedius.com). - Fill in the Subject and email body (this auto-generates your cover sheet).
- Attach your files and click Send.
Desk Phone Voicemail Setup
- Press the Voicemail button (next to the word "voicemail" on your phone screen).
- Enter your 5-digit extension.
- Press the * button.
- When prompted for a password, enter your extension (you will then be prompted to set a new permanent passcode).
- Press 8 for personal options -> 4 for greeting -> 6 for name.
🛡️ Student Data Privacy / Privacidad de Datos
About the Data Privacy Registry
Williams Unified School District is dedicated to safeguarding student privacy. In compliance with California student privacy laws (AB 1584, SOPIPA) and federal regulations (FERPA, COPPA), we actively maintain transparent agreements with all digital education providers.
What you can find in this registry:
- Digital tools, software, and apps approved for classroom use.
- Signed California Student Data Privacy Agreements (NDPA / CSAPC).
- Details on vendor data handling and protection policies.
Acerca del Registro de Privacidad de Datos
El Distrito Escolar Unificado de Williams se dedica a proteger la privacidad de los estudiantes. En cumplimiento con las leyes de privacidad de California (AB 1584, SOPIPA) y regulaciones federales (FERPA, COPPA), mantenemos acuerdos transparentes con todos los proveedores educativos digitales.
Lo que puede encontrar en este registro:
- Herramientas digitales, programas y aplicaciones aprobadas para el aula.
- Acuerdos firmados de privacidad de datos de California (NDPA / CSAPC).
- Políticas de seguridad y manejo de información del proveedor.
